ELD FAQ

How much is the ELD/AOBRD?

BridgeHaul does not charge for the AOBRD/ELD hardware. We charge a simple monthly or annual fee that is billed upfront at the beginning of each billing cycle on a recurring basis. You are responsible for returning the equipment in good condition should you decide to terminate your subscription. We aim to be the lowest cost solution in the market.

Is Your ELD Certified by the FMCSA?

Yes. The BridgeHaul ELD is 100% compliant with the FMCSA ELD 49 CFR 395 rule and is listed on the FMCSA approved list.

Is it compatible with my truck?

BridgeHaul's ELD/AOBRD is compatible with all heavy duty CMVs. When you checkout, you will be prompted to select which connector you want included with the device. You will have the option of 6-pin, 9-pin, or 16-pin OBDII. Our green 9-pin is backwards compatible with black 9-pin vehicles.

How large of a data plan do I need on my mobile device?

Your phone or tablet will need to have a mobile cellular network connection with a data plan appropriate for where your vehicles travel. Our app utilizes data transfers consistent with other common apps but constant use of the GPS navigation feature will increase data needs. The amount of data will depend on how you are using your mobile device. BridgeHaul recommends a minimum 500MB plan. If you travel between the US and Canada you will need a data roaming plan.

What is an AOBRD?

An AOBRD is an Automatic Onboard Recording Device which is used to automatically record driving hours for driver records of duty. AOBRDs meet all the compliance requirements of the ELD Mandate going into effect December 18, 2017 if the AOBRD is purchased and installed on or before Dec. 18, 2017. All commercial motor vehicles (CMVs) that are equipped with AOBRDs by this date will be allowed to use the device until Dec. 16, 2019 at which time, they can switch to an ELD. AOBRDs were introduced in 1988 and as result, they typically record and display less information than an ELD due to the technology limitations in the 1980's.

What is a "grandfathered" AOBRD?

A “grandfathered” AOBRD is a device that a motor carrier installed and required its drivers to use before the electronic logging device (ELD) rule compliance date of December 18, 2017. The device must meet the requirements of 49 CFR 395.15. A motor carrier may continue to use grandfathered AOBRDs no later than December 16, 2019.

Should I Purchase an AOBRD or ELD?

In order to qualify for an AOBRD, you must have installed and have been using an AOBRDs in your vehicle/fleet prior to Dec.18th 2017. BridgeHaul's AOBRD gives you the flexibility to use the Bluelink device as an AOBRD now and switch to an ELD at a later date purely through an over-the-air software update. Drivers with an AOBRD are able to manually add/edit locations, do not need to submit an electronic output file to an officer at inspection, and are not required to show unidentified driving time recorded by the engine connected device. As a result of less requirements and added flexibility, many drivers have opted for AOBRDs in lieu of ELDs.

Owner Operator FAQ

Is the mobile app really free?

Yes, the app is completely free for individual drivers who do not wish to utilize the app as an AOBRD/ELD. If a driver or carrier wishes to use the mobile app in conjunction with the AOBRD hardware, they may purchase an annual plan based on a monthly fee of $15/mo. Our goal is to build a loyal following of owner operators to help grow our network of trucks available to transport shipper loads. If a driver wants the ability to view a history of logs and keep track of invoices billed and paid, they can sign up for a carrier account and pay $15/month for each driver utilizing an AOBRD or ELD.

Is the BridgeHaul electronic logbook accepted by law enforcement?

Yes, BridgeHaul logs are compliant with FMCSA regulation CFR 395 AOBRD and ELD ruling.

What devices are compatible with BridgeHaul fleet management?

BridgeHaul’s mobile app currently supports all Android devices with Android OS version 5.0 or higher, and Apple mobile devices with iOS 8.2 or higher for the mobile app.

Is truck specific navigation available?

BridgeHaul currently does not provide truck specific routing on the mobile application but we are working with industry leading partners to provide a solution in the future.

Is the BridgeHaul mobile app an ELD?

BridgeHaul is an engine connected ELD/ AOBRD that meets all the requirements of the FMCSA ELD Mandate according the § 395.15. There are some minor differences between an ELD and an AOBRD discussed in the ELD FAQ section but drivers who purchase an AOBRD before the December 18th, 2017 will be grandfathered in for 2 additional years to use an AOBRD instead of an ELD.

How large of a data plan do I need on my mobile device?

Your phone or tablet will need to have a mobile cellular network connection with a data plan appropriate for where your vehicles travel. Our app utilizes data transfers consistent with other common apps but constant use of the GPS navigation feature will increase data needs. The amount of data will depend on how you are using your mobile device. BridgeHaul recommends a minimum 500MB plan. If you travel between the US and Canada you will need a data roaming plan.

How do I get paid for delivered loads?

All payments for transported loads are made by BridgeHaul, a bonded and insured tech-driven brokerage. Once you sign up, you will be required to provide bank/contact details for automated electronic funds transfers or mailed paper check if you use the BridgeHaul app to find and haul loads.

Carrier FAQ

How long does it take to implement BridgeHaul and start managing my fleet?

Most customers can be up and running in less than 30 minutes. Our cloud based technology eliminates the need to download software or install any hardware. Simply create an account and invite drivers through the dashboard. Once drivers download the app onto their mobile device you will have access to all the fleet management features.

What is the implementation cost of BridgeHaul?

Zero. There are no upfront fees or activation costs for creating a carrier account. If you utilize our AOBRD or ELDs, you will be billed based on the plan you select and the number of devices you order.

Does BridgeHaul replace my existing fleet management system?

Yes, BridgeHaul is a complete fleet management solution. The BridgeHaul solution enables you to track your trucks real time, book loads, manage HOS and DVIR compliance, and see all of your BoLs and invoices in one place.

What devices are compatible with BridgeHaul fleet management?

BridgeHaul’s mobile app currently supports all Android devices with Android OS version 5.0 or higher, and Apple mobile devices with iOS 8.2 or higher for the mobile app. The fleet management dashboard is web based and is compatible with all PCs and Macs.

Is truck specific navigation available?

BridgeHaul currently does not provide truck specific routing on the mobile application but we are working with industry leading partners to provide a solution in the future.

Is the BridgeHaul mobile app an ELD?

BridgeHaul offers an FMCSA approved ELD that is used in conjunction with the driver mobile app. The app itself without the hardware is not an ELD.

How large of a data plan should each driver have on their mobile device?

Your phone or tablet will need to have a mobile cellular network connection with a data plan appropriate for where your vehicles travel. Our app utilizes data transfers consistent with other common apps but constant use of the GPS navigation feature will increase data needs. The amount of data will depend on how you are using your mobile device. BridgeHaul recommends a minimum 500MB plan. If you travel between the US and Canada you will need a data roaming plan.

Contact Us

BridgeHaul
3480 Peachtree NE Rd
2nd Floor, Suite 140
Atlanta, GA 30326
P: (800) 785-6438
BridgeHaul
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